Responsible Gaming

Play at 2d4 with joy — responsibly and within your limits

Gaming should be enjoyable — not stressful. 2d4 believes every user deserves a healthy, controlled, and fun gaming experience. That's why we provide tools and support to help you stay within your own limits.

Our Commitment
User Protection
Transparent Gaming Environment
Limit tool availability
Support response rate

Responsible gaming is our priority.


Our commitment

What Is Responsible Gaming?

Responsible gaming means treating gaming as entertainment — not as a solution to life's problems or a source of income. At 2d4, this principle sits at the heart of every decision we make.

The reality is, when gaming gets out of control, it can take a serious toll on your personal, family, and financial life. To reduce these risks, 2d4 has put preventive measures in place and keeps support accessible to all users.

At 2d4, responsible gaming is built on three core principles: Awareness, Control and Support. Being aware of how much you're playing and spending — and seeking help when needed — is all part of responsible gaming.

Why It Matters

When Does Gaming Become a Problem?

Gaming is a perfectly normal form of entertainment. However, for some people it can develop into an addiction. Research shows that the ease of access to online gaming has increased this risk compared to before.

At 2d4, we care about the wellbeing of every user. If gaming starts affecting your sleep, work, family, or finances — that's a warning sign. Don't wait to seek help.

Keep in mind: If gaming feels stressful rather than enjoyable, or you're playing to chase losses rather than for fun — that's a warning sign.


Our Tools

Responsible gaming features at 2d4

These tools help you stay in control of your gaming — completely free of charge

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once configured, 2d4 will automatically enforce that limit on all transactions.

Session Timer

Keep track of how long you've been playing. 2d4 will remind you when it's time to take a break — and you can set your own session time limit.

Self-Exclusion

If you feel you need a break, temporarily close your account yourself — from 1 day up to 6 months. During self-exclusion, logging in is completely disabled.

Loss Limit

Set a cap on how much you're willing to lose over a given period. Once your loss limit is reached, no further bets can be placed — protecting you from deeper losses.

Cooling-Off Period

Made a hasty decision you regret? Set a cooling-off period — during this time, no account changes or large bets will be allowed. Give yourself space to think.

24/7 Support

If you have any questions or concerns about responsible gaming, our support team is available at all times. Reach out whenever you need — we're here to help, not to judge.


Step by Step

How to Set Limits

Keep your gaming in check in just a few simple steps.

1
Log In to Your Account

Log in to your 2d4 account and click the profile icon in the top right corner.

2
Open Settings

Go to "Security & Limits" or "Responsible Gaming" in your profile menu.

3
Choose a limit

Deposit Limit, Loss Limit, Session Timer, or Self-Exclusion — choose the tools that work best for you.

4
Confirm

Set an amount or time limit, then click the "Save" button. Changes will take effect immediately.

5
Contact support if you need help

If you're experiencing any issues or need to self-exclude, reach out to our support team directly.

Tool Overview

How each tool works

Compare the options below to find the right tool for you.

Deposit Limit

Set a maximum deposit amount. Lowering your limit takes effect immediately, but increasing it requires a 72-hour cooling period.

Recommended first steps
Self-Exclusion

Your account is fully suspended for a set period. During this time, it cannot be unlocked by creating a new account or contacting support.

Robust Protection
Reality Check

Pop-up notifications will appear at regular intervals — giving you a quick summary of how long you've been playing and how much you've won or lost.

Builds awareness

Warning signs

Watch out for these warning signs

There are common warning signs of gaming addiction. If any of the following apply to you, take action before it's too late.

  • Chasing losses by placing increasingly larger bets
  • Sacrificing time with family, work, or studies to spend more time gaming
  • Feeling restless, irritable, or anxious when not gaming
  • Hiding your gaming activity from people close to you
  • Borrowing money or dipping into savings to fund gaming
  • Wanting to stop but unable to
  • Playing more and more — whether you're winning or losing
Check yourself

How are your gaming habits?

Tick any of the following that apply to you. This is purely for your own awareness.


Healthy Habits

Tips for enjoying gaming responsibly

Follow these simple habits to keep gaming enjoyable — without the risks

Set a budget in advance

Before you start playing, decide how much you're willing to spend today. Stick to that limit.

Play for fun

Gaming is for entertainment. Winning is a bonus — a loss simply means you paid for the fun.

Take Regular Breaks

Take at least a 10-minute break every hour. Get up, walk around, drink some water — stay refreshed.

Avoid playing late at night

Avoid gaming right before bed. Your decision-making is impaired when you're tired.


FAQs

Frequently Asked Questions About Responsible Gaming

Here are answers to the questions our users ask most about responsible gaming.

If you have more questions, visit our Help Centre or reach out directly to our support team.

Visit the Help Center

No, your account balance remains fully secure during self-exclusion. Once the exclusion period ends, you can log back in to view and withdraw your balance. However, no gaming or betting is possible while the exclusion is active.

Lowering a limit takes effect immediately. However, increasing a limit requires a 72-hour cooling period. This safeguard is in place to prevent impulsive decisions made in the heat of the moment.

Start by speaking with them directly and with empathy. If they're willing to seek help, you can contact 2d4's support team to request self-exclusion on their behalf. For professional guidance, consider reaching out to a mental health specialist.

No, all of 2d4's responsible gaming tools — Deposit Limit, Session Timer, Self-Exclusion, Loss Limit — are completely free to use. We believe your protection should never come at a cost.

No. As soon as your self-exclusion begins, you are automatically removed from all marketing communications — emails, SMS, and push notifications. We want you to have a complete break during this period.

Our commitment

What 2d4 does for responsible gaming

Our commitment to responsible gaming goes beyond words — putting it into practice is our top priority

Age verification:

Strict 18+ age verification — at registration and whenever necessary afterwards. Access by minors is strictly prohibited.

Transparent Information:

Payout rates, bonus terms, and risk information for every game are clearly disclosed.

Identifying Signs of Addiction:

Our system detects unusual gaming patterns and alerts the user where appropriate.

Staff Training:

Our support team receives regular responsible gaming training and is ready to help with empathy and care.


Start Gaming Safely with 2d4

Play responsibly and enjoy the experience. All of 2d4's responsible gaming tools are ready for you — and we're here whenever you need us.

বাংলা